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Regis McKenna (Chairman, Regis McKenna, Inc.) - Real Time: Preparing for the Age of the Never Satisfied Customer (Unabridged) Real Time: Preparing for the Age of the Never Satisfied Customer (Unabridged)
by: Regis McKenna (Chairman, Regis McKenna, Inc.)
Intuit does it with your personal finances. FedEx does it with your parcels. McKesson does it with...
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